Open Duo Mobile on your old phone, and tap the menu icon in the top right to open Settings.You'll be asked if you have your old phone.Select the Google account you used when initially setting up Duo Restore. Duo Mobile will check for a previous backup in Google Drive.Tap I have existing accounts from the welcome screen.Open the Duo Mobile app on your new device.From your new Android device, download the latest Duo Mobile App from the Google Play Store.If you can't open Duo Mobile on your old device, for example, if your phone was lost or damaged, contact the ITS Help Desk or Security Operations Center to discuss your account recovery options. You must have access to Duo Mobile on your old Android device in order to use Instant Restore to restore your Duo-protected account backup to your new device. To use Instant Restore you must have previously backed up your Duo Mobile accounts to Google Drive. Recovering Duo-Protected Accounts with Instant Restore
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